รีวิวโรงแรม Sardonyx Ueno: บริการดี ทำเลเยี่ยม ใกล้สถานีและร้านอาหาร

FindingChi Wealth

4 months ago

My reservation was messed up by the booking website. I reserved a twin bed room but was assigned a single double room. The room was so small that cause me claustrophobia. The air-conditioning was terrible for the hot summer day we experienced. Ueno is a very busy tourist area. The hotel is close to the train station. That's the only good thing I can say about it. You can skip the free breakfast, just carbs and the free coffee was not good. The hotel staff weren't interested in making things right due to the booking site's mistake. I high tailored out of the hotel after a terrible night of sleep. Do yourself a favor. Book a better hotel far away from Ueno.

Nick Ostman

9 months ago

Can't control heat so need to open the window. Only opens about an inch and no screen. Can't see through the window either, but that's fine because it's just another building. Bathroom is tight, but I actually can't use the shower or mirror without Ducking about 6 inches, meaning people will have trouble starting at 5 foot 9. Sink and shower are attached to the same intake Frustrating because when you use the sink you need to be careful to turn it off and not a little too far or the shower will run. (it didn't have a strong notch like other similar setups) Although there is still some hallway light the curtains block all light from getting in that way. Definitely some noise from other rooms or the hallway, but not bad. Not sure why but the pillows here kind of feel like they have rice in them. I found the pillows quite uncomfortable, which is a shame because the bed and comforter were nice. Truly, a fantastic location lots of food drinks shops all around and if you want, you can easily hop right on the line. For awareness: The breakfast is a delicious but very small portion sized benefit. The employees there are awesome though! Would’ve been four+ stars, but for the price the problems I listed shouldn’t be an issue.

Wales Han

5 months ago

I had a wonderful stay, thanks to the front desk staff member named Mr.Tanaka 田中さん. He was incredibly enthusiastic and went above and beyond to help with all kinds of questions, even assisting with booking Skyliner tickets both Japanese and English online . His kindness and politeness truly stood out. The room was cozy but perfectly fine for travelers, especially given the convenient location near Ueno and Ameyoko market. It made exploring the area so easy. I will definitely recommend this spot to all my friends and am looking forward to my next visit!

Божидар Иванов

7 months ago

Staff is not adequate and the rooms are small and full of dust. We requested two separate beds with a friend in advance, but there were no available rooms. Then I asked at least for an extra pair of sheets so it will be more comfortable. After a 30 min detailed explanation of what I was requesting, they offered me only a blanket and said they don't have enough... What kind of hotel doesn't have extra sheets? I asked to talk to the manager, and the answer was "he will be available after 2 days". Really bad service.

Wendy Fleischmann

9 months ago

Convenient location. The hotel is next to Ameyoko (a shopping street) and two 7/24 convenience stores. You can get food whenever you want. Hotel’s service is good too. We were making traditional Japanese wedding photos and need 6 towels. The staff generously gave them to us. The cafe in the hotel makes tasty dessert. The strawberry cake is very tasty.

H8503DJlisag

1 month ago

Fantastic location for exploring the city. 5 mins walk to Okachimachi Stn, under 10mins for Ueno Stn. The walk to each is fascinating, always loads to see but not as manic as Shinbuya or Shinjuko. Many, many, many places to eat and drink in the myriad small streets behind the hotel, including loads where people lined up to get in. A couple of supermarkets within 2 mins walk for essentials plus typical Japanese fast food. Friday night strolling round the small eateries and bars just a few mins walk from the hotel was great fun (without the overly-touristic feeling of Golden Gai). Ameyoko is on the doorstep, with loads of market stalls. Ueno park is about 10 mins walk when you need some peace and quiet. The room was clean, well equipped and small, which is normal here. Breakfast was a bit basic, with a choice of either an egg roll (bread), sausage in a bread roll, pancakes or a chilli dog. Small fridge and Kettle in the room with teabags and coffee sachets in the lobby. There was no option to use the stairs, which meant a bit of a wait for the lift at busy times. Staff were friendly and happy to store luggage until check in time. A very good hotel!

egnaish

6 months ago

This was a great deal. Very conveniently located near to street food and a huge market. We had <36 hours in Tokyo as part of a layover and decided to stay here since it was near the Tokyo Ueno station which is a straight shot to the airport by train. Very small rooms as others have mentioned but the bed was comfy with hybrid buckwheat hull pillows. Shower with great water pressure. Friendly and helpful staff. The breakfast was quite simple (I got buttered toast and coffee), so plan for more hearty breakfast elsewhere.

808352

1 year ago

We stayed at Hotel Sardonyx Ueno for 6 nights during our time in Tokyo, and it was a great home base for our trip. There are a few metro stations close by, which made our city-wide travel very convenient. The rooms and bathrooms were small, but I know that's common for Tokyo so I'm still giving this hotel 5 stars! The rooms were very clean and quiet (seemed to be sound-proofed well because the street outside isn't the quietest, yet we barely heard anything). We had the do not disturb sign on our door and every day housekeeping would leave a bag with clean towels on our door handle, which was thoughtful. On our last day, we were able to store our luggage at the front desk while we went out after check out since our flight wasn't until the evening. We didn't have the chance to try their breakfasts because we were busy trying other food, but it was great to know they offered free breakfast! For the price, convenience, and cleanliness, I'd definitely stay here again the next time I'm in Tokyo :)

antonio22112

1 year ago

Hotel is gorgeous and the view is stunning. Location is fantastic as it is only a quick walk to the nearest site seeing areas. The complimentary breakfast was truly delightful, offering a delicious start to each day of our stay. The variety and quality of the breakfast options exceeded our expectations, making it a highlight of our mornings. Additionally, our room was simply beautiful. Its aesthetics and comfort were second to none, providing a relaxing haven after a day of activities. The attention to detail in the room's design and amenities contributed to our overall enjoyment of the stay.

Tommaso369

1 year ago

I personally love Ueno and this hotel has a perfect position near Ucachimachi Station (3 minutes walking) and Ueno JR Station (7 minutes walking). Hotel has nice rooms a bit larger than standard one, but aligned with Japanaese standard. Great staff and cleaning. Only bad thing the breakfast, poor quality and that's definitely NOT an Italian bar (here in Italy we eat totally different things). But anyway, a very recommended place where to stay in Tokyo