รีวิวโรงแรม New Hankyu Osaka: บริการเป็นเลิศ เดินทางสะดวก น่าพัก

Leong S.M.

2 months ago

We checked in on 31/8/2024 and out on 4/9/2024 I have read reviews from others before going and were a little comprehensive about their rooms. However, this were all dispelled upon checking in. But I have to agree that the room was crampy, especially if you have more than one luggage. Nonetheless, the room and the bedsheets were clean (surprise) I like the pillow. The firmness was just nice. The bathroom was great, though a little low for my height. Every equipment (air-con control, light switches etc) was in working condition. They even have a multi-ports charger on the table for you to charge your phone. Shopping centres, F&B outlets and a huge modern transport station are all within walking distance from the hotel. The buffet breakfast comes with two choices - Japanese or Western. You can try both if you want. Staff were great and responsive. My only negative feedback is the lack of English and Sports channels on TV. In summary, one of the much better hotels that I have come across in my years of travelling. But do note that they are closing down in January 2025 (reason/s not given) Cheers

Arun Rama

4 months ago

Old hotel that still gives physical keys. Small room with a musty smell. The bed was not clean and seemed like they forgot to change the sheets. There is no control for the AC but only a small fan. The room was on the warm side. Breakfast was okay and had numerous choices. The bathroom was okay. Great location near a major train station and shopping. Friendly staff that allowed us to store our luggage when we arrived early.

Satsuki Beh

1 month ago

This hotel has a great history in the past but needs an urgent renovation nowadays. Location is the most attractive point some more just next to airport limousine bus stop. Easy to access from/ to Kansai Airport. Also next to Umeda station and shopping malls. Room is extremely small in size, it’s a problem to open or place your luggage. Other than facilities, they will make you the Japan Hospitality.

BRIJESH CHAVDA

2 months ago

The rooms were quite compact and so small. It was difficult to manage with big luggage. However, the hotel was quite luxurious with all the amenities. It is very close to Osaka Station which makes it quite accessible.

Jenna Chang

5 months ago

Our bathroom smelled like pee everyday even after spraying scent stuff. Also bad view from the windows and the lighting is depressing (looked better in the photos). Also the toilets are really loud for some reason but the ac works very well and the staff is averagely nice. Also the bathroom mirror is heated in the middle so it doesn’t fog up after you shower and the toilet seats are heated. They still do physical room keys and not cards and they only provide one for each room even if you have multiple people so if you plan on splitting up they say you can leave the key with the front desk and whoever gets back first can go to the front desk and ask for it. Also there was a condom outside our window lol

suzannetS6961YW

1 month ago

Small rooms, had a bath when I let the water out the room flooded. We were moved to better room on our last night. Staff not very helpful. It is going to close in 2025. Definitely needs a revamp. Best thing is location. I would never stay there again.

MRBriones

4 months ago

Near from everything because it is adjacent to malls, public transportations, train stations especially the bus from the international airport drops here and vice versa. Excellent customer service with breakfast buffet. Great amenities too. Been here March 2015

PeterL101

5 months ago

If u take the airport bus after 2 , it stops at the hotel. At times long line waiting for the bus at the airport. Hotel located next to Osaka train station. V busy & confusing w many lines connect at that point. Entrance to hotel from subway level not easy to find. Across the street there is a large electronic & watch & others multi storied store. Also cross the intersection, there are department store w excellent food court, The room is terribly small. Cannot even open suitcase on the floor. Bathroom v small, barely one person fits. Air conditioning not work properly. No English speaking TV station. Pillow & linens not comfortable.Pillow smaller than a standard. Bedsheets not soft, comforter stiff not soft. Breakfast cater to Japanese. Japanese items not tasty. Lack fresh fruit, scrambled eggs not tender,

BlueMusicHongKong

6 months ago

I stayed at this hotel for four nights. I initially stayed for two nights, then went elsewhere and returned for another two nights. I stayed in two different Economy Twin Rooms, but the experiences were quite different. Both rooms were on the tenth floor with equally open views, but the cleanliness was significantly different. Although the hotel's decor is indeed old, the first room I stayed in was clean and tidy, so I had a good impression. It had all the expected amenities such as a mini bar, wardrobe, hairdryer, power outlets, and so on. Despite the small size of the room, considering the location and price, it was acceptable. The only issue was finding a way to store my luggage, but it wasn't a problem for someone with a petite size like me. The lighting in the room was slightly insufficient, but it wasn't a problem for me because during my stay, it was already bright outside by around 5:30 in the morning. Unfortunately, the room I checked into upon returning was not very clean. As soon as I entered the bathroom, I noticed small black insects, typically found in damp drains, which made me quite disgusted. I hadn't encountered this issue in the previous room at the same hotel or even during my stay in Japan. And a point to the one who is sensitive to the temperature, it is impossible to adjust the room temperature but only the air flow volume from the room. To me, it is totally fine as my stay was in April, the weather was still cool. Speaking of positives, the hotel staff were very friendly and provided excellent service. They had prepared the pillow options I requested during the booking before my check-in. The location of the hotel is extremely convenient, with the airport bus stopping directly at the hotel entrance, and the train station and subway station nearby. It is surrounded by many shopping malls, making shopping very convenient. The hotel offers a wide variety of breakfast options, but the quality is average. I would suggest using the breakfast voucher to exchange for light sandwiches lunch at the hotel café or getting breads at the hotel bakery. Furthermore, they provided free luggage storage service, so I could leave some of my luggage and retrieve it later after visiting other places. If it weren't for the cleanliness issue in the bathroom during my second stay, I would give this hotel a very high score. It's a bit unfortunate.

drlcs1

11 months ago

Great location to stay if u need the convenience of (1) being a stop on the Kate Airport bus (2) adjacent to the Osaka. station (3) being in the middle of Umeda (4) being a short subway ride to Namba. This makes this one of our go-to places for short layovers on the way in and out of Kansai We had a pleasant stay. That said, the hotel decor is rather old so this hotel is not for everyone