รีวิวโรงแรม Metropolitan Tokyo Ikebukuro: เดินทางเที่ยวนอกเมืองสบาย อยู่ใจกลางเมือง

Robert Goodfellow

1 month ago

Wonderful service. (Special thanks to Mr. Honda and Ms. Kurosawa.) Five stars from check-in, to rooms and housekeeping. The breakfast was outstanding value. I cannot recommend the Hotel Metropolitan more highly.

Polina Eryomina

1 month ago

Location is great, we were able to commute on JR line easily. The metro station is just in 3 minutes walk. There is a Family Mart in 2 mins from the hotel. In the area there are lots of good ramens and restaurants. The room was quite small, but comfortable. The hotel is clean and we had a pleasant experience staying there

David Shum

1 month ago

A few minutes walk from train station. Airport coaches stop by hourly. Room is well set up and clean. The buffet restaurant is reasonablely priced and service, food and atmosphere are superb.

Andy Maxwell

2 months ago

I spent a week at this hotel with my family for vacation and work and cannot say enough great things about it, especially the staff and management. The location is great, right by the train station and the fun neighborhood of Ikebukuro. There's lots of stuff to do right around the hotel, from shopping and restaurants to arcades. And the train station makes it easy to get anywhere else in Tokyo. The hotel itself is not new, but it's incredibly well maintained. The rooms were clean and well appointed. But the service was amazing. Not just for daily things like the doorman or staff in the lobby or cleaning, but the manager helped us with two tricky situations with caring and efficiency. I fell ill on the 2nd day we were there. The manager recommended an medical clinic nearby with a doctor that spoke English, and he explained the process so I'd know how it works when I got there. Next, we had a weird thing happen where another guest accidentally picked up our laundry from the laundry room! We thought it was stolen! The manager sprang into action, got the staff reviewing the security cameras, tracked it down to a specific room, went up, and got it back for us. All in under an hour! We had such a great experience, I'm not staying anywhere else. :)

Albert Chong

1 month ago

Great place to stay if you want a hotel in Ikebukuro. Minutes from the station and has lots of amenities nearby. Eg. Theatre, sunshine city mall. Even McDonald's. The room is clean and all the usual stuff. The WC (forgive my bringing this description down) is a fancy Japanese one with built in bidet. The bathroom has a shower and bath. The bed is a queen size (big enough for me at 5'11"). There's ample storage for suitcases, hanging clothes etc. The clock is amazing. From here you can control the lights and the ac. The TV is big 40 to 50inches.

williamf190

1 month ago

Traditional "feeling" Japanese hotel, not from the physical perspective but more importantly from outstanding customer service, cleanliness, and amenities. * Location: Great location - 5 minute walk to the train & subway station (Ueno Station). * Airport transportation - direct limousine buses to/from both HND & NRT airports to the airport. * Room size: reserved a room for 3 people. It wasn't overly large, ~300 sq/ft with 3 beds but it was very comfortable and accommodating for the luggages (5 suitcases). * Room amenities - has everything that an individual or family would require, e.g., soaps, shampoos, organic skin creams & cleansers, tooth brushes, razors, storage safe, fridge, etc., * Hotel amenities - 24x7 convenience store on the main floor, clean washer & dryer facilities on the main floor and the availability can be checked from the television in the room, many restaurants although eating offsite will probably be 50% less costly, etc., I'd recommend the hotel.

Misterb001

1 month ago

Smart, well appointed hotel in a really convenient location in Ikebukuro for all the shops, restaurants and the station - I was really pleasantly surprised by this hotel and enjoyed my visit. The hotel itself has everything you need in terms of amenities - although considering it's size it can feel quite large and impersonal sometimes. That being said the staff were friendly, professional and welcoming, and the rooms themselves, although on the smaller side, have everything you need. The rooms have great views out over the city and there are a number of dining options nearby and a reasonable room service menu, although the portions are small. The airport shuttle goes direct to and from Haneda which is a great bonus, but I think the hotel could have made more of this as I only found out by accident when I landed. The only issue i had really was that it was very difficult to get in to use the onsite laundry - there was nearly always a queue, and it would definitely help a hotel of this size to increase capacity for the number of people wanting to use this facility. There are a load of convenience stores open 24 hours nearby, making this a really great base to explore the delights of busy. buzzing Tokyo!

minicooperdownunder

2 months ago

This is a very nice hotel in a fantastic location being a short flat walk from Ikebukuro station which is a huge station on the JR loop line one of the major lines in Tokyo so getting around is easy as is getting to the hotel from either airport as the hotel is a stop on the airport limousine bus service. The area around the station on both sides has every imaginable shop, café, restaurant and some big department stores. Check in for my six night stay in July was easy and I had a room on the 17th floor with fantastic views over the city. Rooms in Tokyo tend to be on the small side and this room although it was a single was a bigger than most single rooms I have stayed in before in Tokyo and was in perfect condition and kept that way during my stay by the wonderful housekeeping staff. The room has a lot in it which takes up a lot of room and doesn’t leave a lot for luggage especially if you have two big check in bags and a carryon. The bathroom was a typical basic Japanese hotel bathroom with electronic toilet and a full set of amenities which was replaced each day if they had been used. There is a very small closet with a curtain but there are a a few drawers and shelves in the room for some more storage and a safe in one of the drawers. There is also a small fridge but it was also a drawer type one which I have never seen before but did a good job of keeping things cold during my stay. Near the lifts on the ground floor is a well priced convenience store and a self-service laundry with washers and dryers and you can see which machines are free on your room TV but I didn’t find that to be very accurate as they would show machines available but when I went down within a few minutes they were all in use and you could tell by the remaining time they were in use when they showed free a few minutes earlier. All the staff I dealt with during my stay were great. This is a very nice hotel in a great location and I enjoyed my second stay here and would stay again.

Provoegusto

2 months ago

The room we had were very very small. No space even to open the bags and without a proper closet. The armchairs are quite old and in the room. In all the hotel there is not a place to sit down and have a talk with the colleagues, no one chair in all the hotel. Only in the lobby some uncomfortable armchairs, seems made just to make your time of stay in the lobby as short as possible (see picture). The only location are the bar, when open. The swimming pool is incredibly small, and it is not really possible to swim in a tow lines space. Breakfast is fine with both continental and Japanese menu. The personnel is very polite and the position good.

WincyTam

2 months ago

The hotel is quite old, not my ideal type of hotel. I decided to write a review because I really want to express my appreciation to the excellent customer service provided by Markio and Yamamoto. As we hardly speak any Japanese and it was a bit difficult to try calling places for information. Markio went beyond her duties to assist with my request for some events I would later attend in Fukuoka. I would not have managed to complete my task without her help. I am really grateful for her professional service. I asked her so many questions and there were other customers waiting in the line but Markio remained patient, friendly and impeccable. The friendly service provided by Yamamoto also made our stay much more pleasant. Yamamoto was super efficient. She did not only help us with the restaurant enquiry and when we needed to call a taxi, she made sure the driver knew where we were going by speaking to the driver personally. I felt so honoured to be served by both Markio and Yamamoto. They both spoke perfect English and it really helped with tourists like myself. Thank you for the wonderful service which I shall remember for a life time.