รีวิว Candeo Hotels Osaka Namba: ที่พักใจกลางแหล่งท่องเที่ยว พักที่นี่ไม่มีเหงา

Nataliya

1 month ago

This hotel is filthy! The rooms are ok design and comfort, but the maintenance is definitely the issue. The corridor carpet flooring is unbearably stained. The smell of both the room and the bathroom is awful. We had to always keep the ac and vents running. The bed was too big for the room (I guess more than 2m wide) which left little space for moving around and the suitcase. The spa was average. The breakfast room was smelly and the floor hasn’t been washed in who knows how long… it was sticky throughout. No good tea or coffee or non-artificial juice options. Scarcity of fresh fruits. Loads of fried food - so maybe some people will appreciate that. Staff seemed friendly even if we didn’t try to solve any of the issues as it’s clearly not their fault. The management of this hotel just doesn’t have cleanliness on their priority list. Pity! It could have been a nice hotel - the investment in terms of room materials and design has been made and in a good location. Clean it guys!!!

Jeslyn Kho

2 months ago

The only major pro of this hotel is the location. The hotel staff are friendly and helpful. However, this cannot make up for the cleanliness of the rooms. I stayed here with my parents and one sibling in two rooms. Both smelt like feet, the carpet clearly hasn’t been thoroughly cleaned in a long time. There is an also a window sofa/bed situation and there’s stains on it. The toilet in the room also constantly smelt like pee despite flushing. The final blow was when I looked up at the wall aircon while waiting for the lifts and it was COVERED in mould. If you care highly about hygiene in a hotel, this is not the place for you. But if you’re looking to crash for one or two nights and all you care about is location, then it may be worth considering.

Dick Nijhuis

1 month ago

Absolutely terrible hospitality. We had to book another night, but instead of giving us the same Rob for three days we had to check out and in again the day after. Even on the morning of the check out our new room was already available but we still had to wait for 3pm to check in. We weren’t allowed to go into the spa before our flight on the day of check out. Really everything seems impossible for this hotel to think along with you. Rooms are very small but clean.

Jisoo Seo

1 month ago

Common area is dirty as the other reviewers mentioned. My room and bed were clean but bathroom had mold on the corners of the tub. There would be a strong urine smell whenever I flushed my toilet.

Jennie S

3 months ago

We really loved our stay here. Proximity to Dotonbori shops and restaurants, the room size wasn't cramped (standard room -- and incredible view), upstairs public bath and lounge overlooking the city, helpful staff, there's a laundry room, and a self-serve luggage storage room. I get what the other reviewers say about cleanliness, I do recall afterwards the white dust along the corners of the hallways. They ask you to put out your hotel pajamas if you want them changed, and options for housekeeping in the morning, and they do put all the room trash bags in the hallway while they're housekeeping. Luckily we didn't experience a dirty room. I'd like to stay here again, it was so accommodating in every way. We traveled with two adults and a 7-yr old. Upstairs public baths (women's) overlooked the city. There were two baths and a steam sauna, as well as wash stations. Amenities including hair brushes, Q tips, water, etc. Bring your own hotel towel. Dress in hotel pajamas. Self-serve luggage storage shelves and locks were brilliant, surprised we haven't seen more of this format. Large varietal breakfast buffet with Asian and western options and brunch options. Laundry room had about 4-5 washers and separate dryers, but usually in use, two of them were out of service when we were there. The in-room TV has a laundry in-use monitor. Wouldn't recommend washing a lot of clothes here, as it seems most Japan hotel dryers take around 2 hours to dry (not just here). Take your days of laundry down the street instead.

jchamb0131

2 months ago

Nice hotel in a great location, super close to Dotonburi. Good facilities such as the sky spa and use of washing machines. Staff were friendly. Reception area could do with more seats. Used the reception toilet one evening and it was awful, nothing against the hotel, that’s down to the guests who used it!

Companion61338692896

3 months ago

If you’re planning a visit to Osaka, I highly recommend staying at this hotel! The location is excellent, making it easy to explore the city. The rooms are spacious and well-appointed, offering great value for the price. One of the highlights of the hotel is the sauna, which was a fantastic addition to my stay and provided a relaxing retreat after a day of sightseeing.

danielp257

3 months ago

Public bath: large groups of people not followong Onsen rules, getting into the water with towels on, and the left their wet towels around the floor. Hotel needs to address this issue. Apart from the noise the bath feels dirty and somehow smells like cigarettes. Breakfast: very poor breakfast. I took a machine coffee and a pain of chocolate. Other food Quality was even lower. Definitely targeting mass tourism Groups. Air conditioning We stayed one night and the next morning we woke up with running nose and feeling sick. Needs to maintain the filters l. Location Next to the commercial area. Plenty shopping options. Check-in and Check-out Experience: Ease and efficiency of the process. Friendliness and helpfuln staff. On the other hand the hotels seems understaffed. Room: Small room with good layout. and comfortable. (Wi-Fi, TV, fridge). Views from the room are poor. Mainly alleys or back side of some building. Service: Overall staff behavior is fine and basic. Not surprises. And we expected better service quality from a Candeo hotel. Apart from 1 foreign staff at the front desk we were not impressed by their hospitality They seemed to be tired of bearing with groups. Check-in/ check-out Very strict. 3pm and compulsory 11am checkout. 4 hours to clean a room is large. Probably they are making cost cutting and overworking their staff. Value for Money: Comparison to similar hotels we got a good price. But they are not at the candeo hotel standards. Overall Impression: We are loyal to candela hotels and we don't recommend this business unit. Even we like their spa / public baths area. The management, cleaners and rules are not being applied. Very disappoint Photos: Check the room and air-conditioning mold. And low Quality food pictures.

vunfung

5 months ago

The hotel is literally 2 mins walking distance away from Doutonbori street, which is where the tourist spots are. Good place to stay as there is Lawson and Family Mart just by their doorstep. It is also within walking distance to a train station, i.e., Nagahoribashi Overall room was roomy, nice and neat. Good place to stay if you wanna go shopping.

Yoshida_takashi_ii

6 months ago

The hotel is near Dotonbori and is convenient for food and shopping. But the room is very thin. After putting the big bed, the space is a bit narrow, and it is difficult to open the big luggage. The 17th floor has an open-air hot spring bath and a beautiful view. Overall, I am very satisfied.